Privacy and Cookie Policy

Effective Date: 09/05/2022

Welcome to our website, your trusted source for wholesale smoke and vape shop products. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services. We are committed to safeguarding your privacy and ensuring the security of your data.

Please take a moment to read this policy carefully. By accessing or using our website, you consent to the practices described in this Privacy and Cookie Policy. If you do not agree with our practices, please do not use our website.

Contact Information:

• Phone: 630-882-2222
• Email:[email protected]
• Address: 1311 W Ferguson Ave, Pharr, TX 78577

Business Hours:

• Monday to Friday: 9:00 AM - 6:00 PM (CST)
• Saturday: 10:00 AM - 3:00 PM (CST)
• Sunday: Closed

Information We Collect:

1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address when you place an order or create an account.
2. Payment Information: When you make a purchase, we collect payment information, such as credit card details or other payment methods, to process your order securely.
3. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our website's functionality and user experience.
4. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior. For more details on cookies, please see our Cookie Policy below.

How We Use Your Information:

We use the information we collect for the following purposes:

1. Order Processing: To process and fulfill your orders, including shipping and delivery.
2. Customer Support: To provide customer support and respond to your inquiries, requests, or comments.
3. Communication: To send you order confirmations, updates, and promotional materials, if you have opted in to receive them.
4. Website Improvement: To analyze website usage data and improve our website's performance, content, and user experience.

Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These service providers are bound by confidentiality agreements and are only authorized to use your information to perform services on our behalf.

Cookies and Similar Technologies:

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our site. For more details, please refer to our Cookie Policy below.

Your Choices:

You have the following choices regarding your personal information:

1. Access and Update: You can access and update your personal information by logging into your account on our website.
2. Communication Preferences: You can opt in or opt out of receiving promotional emails from us by using the unsubscribe link provided in our emails.
3. Cookies: You can manage your cookie preferences by adjusting your browser settings. For more information, please see our Cookie Policy below.

Security:

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy and Cookie Policy:

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated policy will be posted on our website with the effective date. We recommend reviewing this policy periodically.

Contact Us:

If you have any questions or concerns about our Privacy and Cookie Policy, please contact us using the provided contact information during our business hours. Your privacy is important to us, and we are here to assist you.

Thank you for choosing us as your wholesale smoke and vape shop products supplier. We value your trust and are committed to protecting your privacy.